About Us

WHO WE ARE

AIPS is a progressive and pioneering security company, here to protect you, your people and your assets, allowing your organisation to grow and prosper. We deliver comprehensive services to a diverse customer base and provide intelligence-based solutions executed with precision. These solutions always demonstrate the utmost care for our customers.

Today, as a market leader in security services, we strive to live up to our reputation, provide value for money, reliable performance, a close partnership with our clients and operate a responsive and reliable network with a sense of integrity and duty to the community at large.

WHAT WE DO

AIPS provides tailored service delivery solutions for every client, developed specifically to respond to individual site characteristics and requirements.

Understanding a variety of industry environments is essential to our success as every site we work in is unique with different risks, pressures and challenges.

With business operations all over Australia, we work 24 hours a day, seven days a week to ensure the security and safety of our clients.

OUR VISION

Our vision is to be Australia’s leading integrated service solutions provider.

We strive to provide our clients with industry-leading services and peace of mind with our state of the art technology and highly qualified staff.

We will continue to grow and expand our business by maintaining a culture that recognises and rewards innovation through our commitment to excellence.

OUR MISSION STATEMENT

Our mission is to expand our partnerships in our niche markets and service our partners by:

  • Identifying their needs and requirements
  • Providing quality solutions and service
  • Committing to exceed expectations
  • Building mutually beneficial partnerships
  • Investing in our personnel
  • Having flexibility to provide trained personnel to meet specific needs
  • Continually seeking improvement for our clients and ourselves
  • Ensuring site stability and longevity
  • Hands on management

OUR MANAGEMENT

Our management team is a group of individuals, all working together for a common purpose. The individuals in management have common goals, common objectives and parallel industry understanding.

Success in the workplace and of our services and products depends on our ability to build and maintain this experienced and professional team, to interact, lead and guide our field teams and advise our clients. Together, our management team is continually able to accomplish what one person alone cannot and maintain synergies between our diverse operations and multiple divisions.

Our team has been meticulously amassed, selected and screened to form the AIPS Management Team and ensure our quality services and products are delivered on time, on budget and with minimal, if any, disruption.

Our team continually complements each other and our clients’ operations and businesses. All team members assist each other and work in unison. Our operational model has proven highly successful and financially beneficial for many years, which is why we are one of the country’s most enduring security companies with a reputation as a service leader with effective solutions.

OUR EXPERIENCE

AIPS has all the necessary experience, capability and resource capacity to deliver a range of services to meet a diverse range of clients’ requirements. We continually invest in knowledge-building and sharing, and training and innovation. We currently service a broad range of clientele, including local, national and international brands, providing them with end to end security services.

COMPANY PRINCIPLES

We are committed to exceeding our customers’ expectations, providing a quality service for superior value. A cornerstone of our business plan is to build mutually beneficial partnerships with our customers, continually seeking improvement for them and ourselves through innovation and excellence. We aren’t satisfied unless our customers are 100% satisfied.

The performance of our personnel reflects our dedication to staff training and the maintenance of high standards within our organisation. We are flexible enough to provide trained personnel tailored to your specific needs.

AIPS has a flexible management structure that is very much hands on in terms of our clients and security operations. We like to know what is happening with our clients and to ensure our personnel are delivering the required standards of service. In our management team, you can always talk to someone who can make a decision or take appropriate action immediately.

GOVERNANCE & QUALITY

AIPS is a sophisticated security and training services organisation, working to the highest quality standard. Our mission is for all staff to work as a team to provide our customers with the best and safest possible service. AIPS pledges its intention to work with all staff members to create the safest and best work practices, while consistently meeting customer requirements and expectations, for mutual benefit. We will do our best to meet all of the requirements and expectations of each and every customer, and will insist that our staff provide the same high standard. We will support this commitment through the communication, training and development of our staff to ensure that our company goals and quality objectives are understood, implemented and maintained. To ensure the achievement of our objectives, we remain committed to continually improving our services and processes through the establishment of measurable quality objectives with set targets and the collection and analysis of data for these objectives to determine areas for taking preventive action for improvement.

CORPORATE RESPONSIBILITY

At AIPS, we understand that it is our responsibility to ensure our managers and staff act and carry out their duties ethically with due care and respect. We offer a high sense of fairness and understanding to our staff members, our clients, our suppliers and members of the public.

WORKLPLACE HEALTH & SAFETY POLICY

AIPS is committed to the highest standards of safety – for our employees, our clients’ employees, and other site users. In line with this commitment, we have developed comprehensive Workplace Health & Safety polices and procedures, and thoroughly induct and train all employees in approved work procedures to obtain optimal output without accidents and injuries and to ensure safe work methods and related regulations are followed.

The Work Health & Safety Policy (WHS Policy) aims to prevent injury and illness in our workforce and improve the performance of the WHS Management System, while complying with the Work Health and Safety Act 2011, the Work Health and Safety Regulation 2011 and its corresponding Codes of Practice.